Soffi Digitals (“we,” “our,” “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our website, mobile application, and financial services.
By using our services, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Full name
Date of birth
Residential address
Email address
Phone number
Government-issued ID details
Photographs/selfie verification
Tax identification details (where required)
Account details
Transaction history
Payment information
Income and source of funds
IP address
Device information
Browser type
Login activity
App interactions
Service preferences
Customer support communications
We use your information to:
Open and manage your account
Process transactions
Verify your identity (KYC compliance)
Prevent fraud and financial crime
Provide customer support
Improve our services
Send important service updates
Deliver marketing communications (with consent)
We process personal data based on:
Contractual necessity (to provide services)
Legal obligations (AML/KYC regulations)
Legitimate interests (security and service improvement)
Your consent (for marketing and optional services)
We may share your information with:
Regulatory authorities
Payment processors
Identity verification providers
Cloud and IT service providers
Credit reference agencies
We do not sell your personal information.
Soffi Digitals implements strong technical and organizational safeguards, including:
Encryption
Secure servers
Multi-factor authentication
Fraud monitoring systems
While we take security seriously, no system is completely risk-free.
We retain your personal information only as long as necessary to:
Provide services
Comply with legal requirements
Prevent fraud
Resolve disputes
Financial records may be retained for the period required by applicable law.
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion
Restrict processing
Object to certain uses
Withdraw consent at any time
Requests can be submitted to: support@soffidigitals.com
9. Cookies & Tracking
We use cookies and similar technologies to improve user experience, enhance security, and analyze usage. You can manage cookie preferences through your browser settings.
If data is transferred outside your country, we ensure appropriate safeguards are in place to protect your information.
We may update this Privacy Policy from time to time. Updates will be posted on our website and become effective immediately upon posting.
If you have questions about this Privacy Policy, please contact:
Soffi Digitals
Email: support@soffidigitals.com